Shield Psychiatry logo for Mental Health Services emblem with blue and green floral design

Explore Common Questions About SHIELD Psychiatry

From appointment scheduling to treatment options, find the answers you need to make your mental health journey as smooth as possible.

  • Yes, our licensed psychiatric providers prescribe medications through our secure telehealth platform. We follow evidence-based guidelines to ensure safe and effective treatment. Some controlled substances may have additional restrictions based on state regulations.

  • We require notice for cancellations to allow other patients to schedule appointments. Please review our cancellation policy when booking your session for specific details on required notice and potential fees.

  • You can cancel or reschedule your appointment through our patient portal or by contacting our office directly. We recommend canceling at least 24 hours in advance to avoid any fees.

  • Your appointment will be a confidential telehealth session where we discuss your symptoms, concerns, and treatment goals. For new patients, the initial psychiatric evaluation involves a comprehensive assessment to determine the best treatment approach. Follow-up visits focus on medication management, therapy recommendations, and ongoing support.

  • Yes, all appointments are completely confidential and comply with HIPAA regulations. Your privacy and security are our top priorities, and we do not share your information without your consent, except in cases required by law (such as immediate safety concerns).

  • If you're unsure, scheduling an evaluation can help clarify your needs. Our providers offer guidance on whether treatment is necessary and what options are best suited for your situation. Seeking support is a proactive step toward better mental health.

  • Yes, we offer comprehensive ADHD evaluations, including clinical interviews and objective testing like QbTest when appropriate. We assess symptoms in various settings to ensure an accurate diagnosis and personalized treatment plan.

  • Our provider, Marie Akers, DNP, APRN, PMHNP-BC, PPCNP-BC, PMHS, is a Doctor of Nursing Practice (DNP) and a board-certified Advanced Practice Registered Nurse (APRN) with specialized training in both adult and pediatric mental health care. She is a Psychiatric Mental Health Nurse Practitioner (PMHNP-BC), certified to diagnose and treat a wide range of psychiatric conditions, as well as a Pediatric Primary Care Nurse Practitioner (PPCNP-BC) and Pediatric Mental Health Specialist (PMHS), allowing her to provide expert care for children and adolescents. With extensive experience in medication management and mental health treatment, Marie Akers offers comprehensive, evidence-based psychiatric care tailored to each patient’s unique needs.

  • If you're looking for accessible, high-quality psychiatric care from the comfort of your home, SHIELD Psychiatry may be a great fit. We specialize in treating ADHD, anxiety, depression, insomnia, and other mental health concerns through medication management, therapy integration, and personalized treatment plans. If you're unsure, we recommend scheduling an initial consultation to discuss your needs.

Parent FAQ & Trusted Resources

Informed caregivers build resilient kids. Explore quick answers to common questions plus research-based tools you can trust.

Frequently Asked Questions

Do I need a referral to start?

No. We’re an independent, cash-pay telehealth practice. Book directly through our portal—no PCP referral required.

Will I receive documentation for school or work?

Yes. We provide letters, treatment summaries, and collaborate on IEP/504 plans for children and college students as needed.

Are medications always recommended?

No. We prioritize behavioral, therapeutic, and lifestyle interventions. Medication is considered only when clinically appropriate.

What ages do you treat?

Children (5–12), teens (13–17), and young adults (18–25). Parent involvement is encouraged for minors.

Need help navigating services? We offer parent coaching, school-meeting prep, and clinical advocacy.

💬 Schedule Parent Coaching